Contact us on: 1300 779 111

Pivotal has proudly served the Clarence and Northern Rivers regions as an NDIS service provider for many years. Our dedicated staff brings decades of combined experience and extensive knowledge in NDIS service delivery, the disability sector, and community services.
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We are committed to upholding the highest standards of integrity, honesty, and transparency, earning us a well-deserved reputation as a respected and reliable service provider. Our team members are carefully chosen based on their qualifications, lived experiences, and proven track record of delivering exceptional services. They possess expertise in various areas, including organisational management, coordination, support to participants, and direct engagement with NDIS participants.
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As an independent and certified NDIS provider, Pivotal is here to offer you an extensive network of supports and services tailored to your unique needs. We strive to ensure your inclusion and belonging, respecting your choices and preferences. Our goal is to assist you in implementing your NDIS plan, providing you with a sense of control and empowering you to thrive.
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At Pivotal, we are dedicated to making a positive impact in your life by delivering high-quality services that enhance your overall well-being and foster a sense of community.
You are at the centre of our focus, and your choice is our core value.
Pivotal Support Coordination is all about
YOU
OUR IMPACT





At Pivotal Support & Coordination , we believe in the potential within every person, and our work is guided by the commitment to make a real, meaningful difference. For us, supporting our participants isn’t just about providing services—it’s about sharing in their journey, celebrating their victories, and standing by them through each challenge.
Empowering Lives: Every individual has unique strengths and dreams, and we’re here to nurture and encourage those. Our support goes beyond daily needs; it’s about helping participants build confidence, learn new skills, and feel truly empowered in their own lives.
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Creating Community: Life is richer when we’re connected, and we’re committed to fostering community for every participant. Whether it’s through group activities, community events, or one-on-one support, we strive to create spaces where everyone feels seen, accepted, and valued.
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Heartfelt Support: At the core of everything we do is genuine care. Our team is dedicated to building relationships based on trust, respect, and understanding. Each participant’s journey is personal to us, and we work tirelessly to create plans that honour their aspirations and respect their individuality.
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Building a Better Future Together: Our impact extends beyond today. We’re here to lay the foundation for a brighter, more inclusive future where every person has the opportunity to thrive, grow, and feel that they belong.
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Every day, we see the power of connection and support transform lives, and we’re grateful to be a part of it. At Pivotal Support & Coordination , we’re not just supporting people; we’re sharing in their journey, standing by them, and building a world where everyone can flourish, together.